qwri

Writing

Straight answers from the systems you already run.

On getting reliable numbers out of your own data, and on the reports, margins and operational questions that keep business owners up at night.

  1. Operations6 min readYour sales data records what was typed, not what was soldA retailer spent millions of rands buying deep into one size, on the strength of sales data showing it outselling everything else. The data was accurate. It was also recording a keystroke rather than a customer.30 Jul
    2026